Christmas cut off dates despatched from Victoria:
10th Dec - WA, NT, Far North Qld and any remote locations.
16th Dec - Interstate metro or Victorian regional.
18th Dec - Victorian metro
24th Dec - Local to us - Either pick-up or I can deliver. (ring to organise)
Delivery is $6.00 - 9.95
Free delivery for orders over $150.00
Small item/items that fit in a satchel is a flat $6.00
Toys at The Wolery delivers to Australian addresses only.
We use Sendle (not PO box) & Australia Post for our deliveries, which are a safe, secure method of transit.
We deliver Monday - Friday not including public holidays.
You will be sent a shipping notification email with your individual tracking code. You can then track the progress of your parcel ...
Items are dispatched when payments is received. Delivery times will vary depending where in Australia you live. Usually between 1 - 10 days. If an item is not in stock, we will notify you with a date of availability. If this time frame doesn't suit, any monies paid will be refunded.
A signature is generally required upon delivery, but if no-one is in attendance the parcel will be taken to your local PO (Aust Post) or left in a safe space (Sendle).
Please provide accurate delivery address details.
If you require Express Post please contact 'Toys at The Wolery' before putting the order through.
Payment Options:
All Prices include 10% GST.
We reserve the right to change prices without notice.
We accept Direct Bank Deposit - (please contact us by Email at info@thewolery.com.au), Bank Cheque, Money Order and PayPal (preferred).
Returns & Exchanges:
All our products are carefully checked before delivery, postal insurance is available please contact us for information.
If any goods arrive damaged, please contact us and return the item within 14 days in the condition received by you with all original packaging and proof of purchase and we will assess the problem. If the product is faulty we will either replace or refund it, plus postage costs.
If you change your mind we are happy to refund minus the postage.
All items should be used by the appropriate age and always under Adult supervision.
Gift Wrapping:
We offer a Gift wrapping service with a personalised gift card for $2.50. The gift wrapped item can be sent directly to the recipient at an address you specify.
Packaging:
Although presentation is important to us, to keep costs down and to keep waste to a minimum, we recycle all packaging that we receive.
